Privacy policy

At Trend Capital, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Introduction

Trend Capital ("Company," "we," "our," or "us") values the trust you place in us and is committed to maintaining the privacy and security of your personal information.

This Privacy Policy applies to all users of the Trend Capital website and services.

2. Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Postal/ZIP Code
  • Payment-related information (processed securely through payment providers)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Referral Source
  • Pages Visited
  • Time Spent on Website
  • Products Viewed
  • Shopping Cart Activity
  • Wishlist Activity

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Enhance shopping experience
  • Analyze website traffic
  • Deliver relevant promotions

You may disable cookies through your browser settings; however, some website features may not function properly.

3. How We Use Your Information

We use your information to:

Order Processing

  • Process and deliver orders
  • Manage payments and refunds
  • Provide order updates

Customer Support

  • Respond to inquiries and requests
  • Resolve complaints and disputes

Website Improvement

  • Analyze user behavior
  • Improve products and services
  • Enhance website functionality

Marketing Communications

With your consent, we may send:

  • Promotional offers
  • New product launches
  • Newsletter updates
  • Special discounts and campaigns

You may unsubscribe at any time using the unsubscribe link or by contacting us.

Security & Fraud Prevention

We use information to:

  • Verify transactions
  • Prevent fraudulent activities
  • Protect user accounts
  • Enforce our terms and policies

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third parties including:

  • Payment Gateway Providers
  • Shipping & Logistics Partners
  • Customer Support Services
  • Marketing Service Providers
  • Analytics Providers
  • Legal and Regulatory Authorities (when required by law)

All third-party service providers are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

6. Third-Party Websites

Our website may contain links to external websites.

Trend Capital is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

7. Children's Privacy

Our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, it will be deleted promptly.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services
  • Maintain customer accounts
  • Comply with legal obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements

Certain records may be retained for longer periods where required by applicable laws or regulations.

9. User Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update account details
  • Request deletion of personal data
  • Withdraw marketing consent

To exercise any of these rights, please contact us using the information provided below.

10. Account & Data Deletion

You may request account deletion at any time.

Upon receiving a valid request:

  • Personal information will be deleted or anonymized within a reasonable timeframe.
  • Certain information may be retained where required by law, taxation, accounting, fraud prevention, or regulatory obligations.

11. Policy Updates

We may update this Privacy Policy periodically.

Any revisions will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

12. Important Security Notice

Fraud Prevention

Trend Capital will never request:

  • UPI PIN
  • OTP
  • Debit/Credit Card PIN
  • Banking Passwords
  • Account Login Credentials

through phone calls, emails, SMS, or social media.

Please do not share sensitive information with anyone claiming to represent Trend Capital.

Suspicious Activity

If you encounter:

  • Fake websites
  • Fraudulent social media accounts
  • Suspicious emails or calls
  • Unauthorized use of the Trend Capital name

please report it to our support team immediately.

13. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

Trend Capital

Email: info@trendcapital.in
Customer Support: Monday – Saturday
Website: trendcapital.com